Electricity Retail Supply Code Review
The Commission reviewed the Electricity Retail Supply Code to ensure its content and operation is of continued relevance and effectiveness for the electricity supply industry in the NT.
Status: final
- Initiate
- Consultation
- Draft
- Consultation
- Final
The Commission published the Final Decision - Electricity Retail Supply Code Review and amended Electricity Retail Supply Code on 8 June 2023, which commenced on 1 July 2023.
Under the Utilities Commission Act 2000 and Electricity Reform Act 2000 the Commission can make, vary or revoke a code or rules for the electricity supply industry.
At the time the review commenced, the Electricity Retail Supply Code set out the rules for:
- transferring customers between retailers
- the arrangements relating to credit support requirements and billing between the network provider, generators and retailers
- a coordination agreement between the network provider and retailer
- metrology
- Retailer of Last Resort arrangements
- a dispute resolution process
- protecting electricity customers that require life support equipment.
The Electricity Retail Supply Code was issued on 3 August 2011, and subsequently amended in November 2019. Due to the urgency of some matters, the Commission was not able to address all potential issues during the 2019 Review and committed to a stage 2 review of the Electricity Retail Supply Code.
Following consultation with stakeholders through the publication of an Issues Paper and Draft Decision, and consideration of stakeholder feedback, the Commission published its Final Decision – Electricity Retail Supply Code Review and amended Electricity Retail Supply Code, which commences on 1 July 2023.
Related documents
Initiate
Issues Paper - Electricity Retail Supply Code Review
Electricity Retail Supply Code (ceased on 30 June 2023)
Consultation
Australian National University submission
Power and Water Corporation submission
Power and Water Corporation additional submission
Territory Generation submission
Draft
Draft Decision Paper - Electricity Retail Supply Code Review
Proposed Amended Electricity Retail Supply Code
Proposed Amended Electricity Retail Supply Code (mark-up)
Consultation
Australian National University submission
Jacana Energy submission addendum
Power and Water Corporation submission
Territory Generation submission
Final
Final Decision - Electricity Retail Supply Code Review