Electricity industry performance code review

The Commission reviewed the Electricity Industry Performance Code (Standards of Service and Guaranteed Service Level) to address a number of known issues and to ensure its content and operation is of continued relevance and effectiveness for the electricity supply industry in the Territory.

Status: final

  1. Initiate
  2. Consultation
  3. Draft
  4. Consultation
  5. Final

The Commission published its Final Decision – Electricity Industry Performance Code and amended Electricity Industry Performance Code on 8 June 2023, which commenced on 1 July 2023.

Service area:
Electricity
Released:
16 Sep 2020

The Utilities Commission Act 2000 and Utilities Commission Regulations authorise the Commission to make a code relating to standards of service by licensed entities in the electricity supply industry. The associated Electricity Industry Performance Code commenced on 25 October 2017, following a significant review and subsequent merging of the Electricity Standards of Service and Guaranteed Service Level Codes.

Through operation of the Electricity Industry Performance Code, the Commission identified a number of issues and anomalies which needed to be addressed. Accordingly, in line with the Utilities Commission Act 2000, the Commission reviewed the Electricity Industry Performance Code, to address the known issues and to ensure its content and operation are of continued relevance and effectiveness for the electricity supply industry in the Territory.

Following consultation with stakeholders through the publication of an Issues Paper and Draft Decision, and consideration of stakeholder feedback, the Commission published its Final Decision – Electricity Industry Performance Code Review and amended Electricity Industry Performance Code, which commenced on 1 July 2023.

The Commission also issued a direction, Electricity Industry Performance Code – Direction June 2023 (transitional matters), which provides clarification regarding reporting (clause 5) and periodic audit of data (clause 6.2) requirements, following the variation to the Electricity Industry Performance Code (version 2, as varied on 8 June 2023).

Related documents

Initiate

Issues Paper - Electricity Industry Performance Code Review

Electricity Industry Performance Code (ceased on  30 June 2023)

Consultation

EDL submission

Eni submission

Epuron submission

Jacana Energy submission

Jacana Energy additional submission

Power and Water Corporation submission

Power and Water Corporation additional submission

Territory Generation submission

Draft

Draft Decision Paper - Electricity Industry Performance Code Review

Proposed Amended Electricity Industry Performance Code

Proposed Amended Electricity Industry Performance Code (mark-up)

Consultation

Australian National University submission

Jacana Energy submission

Final

Final Decision - Electricity Industry Performance Code Review

Electricity Industry Performance Code

Amended Electricity Industry Performance Code (mark-up)

Electricity Industry Performance Code - Direction June 2023 (transitional matters)