Guaranteed Service Level Code and Electricity Standards of Service Code Review
The purpose of the review of the Electricity Standards of Service Code and the Guaranteed Service Level Code is to ensure the codes are relevant and effective.
Status: final
- Initiate
- Consultation
- Draft
- Consultation
- Final
The review was completed 25 October 2017 with the release of the Electricity Industry Performance Code, which replaces the Electricity Standards of Service Code and the Guaranteed Service Level Code.
The Electricity Standards of Service Code and the Guaranteed Service Level Code were implemented in 2012 and there have been a number of market changes since then, including:
- legal separation of Power and Water Corporation
- entry of new market participants
- introduction of the interim wholesale electricity market
- adoption by the NT of certain aspects of the national electricity laws and rules.
The Guaranteed Service Level Code specifically requires the performance indicators, guaranteed service levels and guaranteed service level payment amounts reviewed prior to the beginning of each regulatory control period applicable to the networks business of the Power and Water Corporation.
The Power and Water Corporation Network’s regulatory proposal concerning revenue requirements for the five‑year regulatory control period beginning July 2019 was due to be submitted to the Australian Energy Regulator in February 2018. The Commission’s review assisted the Power and Water Corporation with its preparation of its submission to the Australian Energy Regulator.
The Electricity Industry Performance Code and associated feeder guidelines commenced on 25 October 2017.
The Electricity Industry Performance Code follows extensive consultation with industry participants and stakeholders in the NT’s electricity supply industry. It applies to electricity entities operating in the regulated network (excluding independent power producers) and sets out:
- guaranteed service levels performance indicators and payment levels
- generation service performance indicators for reporting purposes
- network service performance indicators (network services) for reporting and target setting purposes
- retail service performance indicators for reporting purpose. Retail service performance indicators will measure retail performance for customers taking (or likely to take less than) 160 megawatt hours of electricity during the reporting period. Hardship indicators will measure the treatment of residential customers.
Related documents
Initiate
Consultation
Power and Water Commission first submission
Power and Water Commission second submission
Somerville Community Services submission
Draft
Proposed Electricity Industry Performance Code
Current Electricity Standards of Service Code
Current Guaranteed Service Level Code
Guaranteed Service Level payments (CPI) July 2017
Consultation
Darwin International Airport submission
Power and Water Corporation submission